Privacy Policy
Last updated: July 2026
1. Introduction
Triumph respects your privacy and is committed to protecting your personal and health-related information. We comply with HIPAA and applicable Indiana and federal privacy laws.
2. Information We Collect
We collect information necessary to coordinate transportation: name, contact info, pickup and destination addresses, appointment times, and mobility needs. We do not request detailed clinical records through the app.
3. How We Use Information
We use your information to schedule and coordinate rides, communicate status, process payments, and improve our services. We never sell your personal information.
4. HIPAA Compliance
All staff receive HIPAA training. Our systems use encryption and access controls. PHI is handled securely and used only for transportation coordination.
5. Data Security
We implement administrative, technical, and physical safeguards including encrypted systems, access controls, and staff confidentiality agreements.
6. Your Rights
You may request access to, correction of, or deletion of your personal information. Contact us to exercise these rights.
7. Contact
Questions about privacy? Email triumphseniorcare@gmail.com or call 219-951-2730.